CANCELLATION POLICY

Appointment Policy Update: Please provide approximately 48 hours’ advance notice for any cancellation or rescheduling of an appointment. If you cancel or reschedule within 48 hours, you will be charged 50% of the appointment cost. Same-day cancellations or “no call-no shows” will result in a full charge. To secure an appointment, all clients must have a card on file (no exceptions). This 48-hour policy allows clients on a waitlist the opportunity to take any newly available time slots. Thank you for your understanding. Please note: No children, pets, or guests are allowed, as the salon suite can only accommodate two occupants at a time. To ensure smooth scheduling, a two-strike policy will be in place. If you cancel or reschedule with less than 48 hours’ notice twice, future appointments will need to be booked directly through me, with a deposit required to secure the appointment. Once the deposit is received, your appointment will be confirmed. After the second occurrence, we will discuss how to move forward with future bookings. Thank you for your cooperation!